How GG IZI upgraded cyber cafe at one go
SUCCESS STORY
GG IZI Gaming Hangout
GG IZI in numbers
on the market
5 years
distributed in 3 locations
76 PCs
of regular clients
8 000
The challenges
in using open-source software
in using open-source software
When you run a small cyber cafe, one of your biggest challenges is to handle all processes efficiently starting from simple PC management and ending with financial reporting. That's in addition to many other little, but really important things for customer retention and business growth. And this is where management software comes in handy.
"We started using open-source software, which required a master PC and was only manageable via a local network. This kind of software is usually free and easy to use until you get to know it better."
"The hardest part was the ticket management and billing systems for my customers. With the constant crashes of my previous software and failures in how we handled balances, I wanted to better consolidate my brand and give better service and reliability to my customers. We struggled a lot with the open-source software and it was not worth the savings, so I started looking for a new system."
"We started using open-source software, which required a master PC and was only manageable via a local network. This kind of software is usually free and easy to use until you get to know it better."
"The hardest part was the ticket management and billing systems for my customers. With the constant crashes of my previous software and failures in how we handled balances, I wanted to better consolidate my brand and give better service and reliability to my customers. We struggled a lot with the open-source software and it was not worth the savings, so I started looking for a new system."
"We chose Senet because of the very competitive price and 24/7 personal support, which is unmatched. Although the functionality was a little limited at the beginning, Senet team constantly improves the system taking into account the suggestions we give them!"
Why changing software was the best idea
"When I switched to Senet, my business management approach totally changed by not being tied to a local network. Senet helped me with the financial and operational statistics, the cashier management, the data-driven decisions, and the cloud administration is the icing on the cake!"
"Now I can offer my customers a unified system and promotions across all of my clubs, while I track and manage each one from my office. That's just what I was looking for when the time came to grow, NO ONE else offers this possibility, so now my customers and I could not be happier!"
"Today we have features that I hadn't ever thought about and they have been very useful in my daily management. But the biggest benefit in my case is the shared server for all GG IZI clubs in the city. Meaning that, even if I had 20 clubs across the country, users could connect and use the same balance without losing their loyalty bonuses or having to create another account."
"Now I can offer my customers a unified system and promotions across all of my clubs, while I track and manage each one from my office. That's just what I was looking for when the time came to grow, NO ONE else offers this possibility, so now my customers and I could not be happier!"
"Today we have features that I hadn't ever thought about and they have been very useful in my daily management. But the biggest benefit in my case is the shared server for all GG IZI clubs in the city. Meaning that, even if I had 20 clubs across the country, users could connect and use the same balance without losing their loyalty bonuses or having to create another account."
Top 6 game-changing features for GG IZI
Unified system for all locations
Rates and zones system
Integrated shop in gamer's interface
License pool
Cloud server
24/7 human support
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"Don't be afraid of trying new software, talk to the agent and ask any questions you may have. At first, I thought it was some kind of scam but no, nothing like that. It can be overwhelming at first what you have to learn and do to adjust, but it is totally worth it and your gaming center will improve exponentially."
Owner
Alejandro Corkidhi Viera
ABOUT THE SOLUTION
What is Senet?
ABOUT THE SOLUTION
What is Senet?
SENET is a software used by businesses where customers can use a PC or a gaming console – internet cafes, LAN centers, gaming lounges, esports arenas, or even computer labs in universities.
Starting back in 2017, Senet has grown from a basic management tool used by a company-owned chain of gaming lounges to a full blown one-stop solution for more than 1000 businesses of all sizes across 40 countries.
Starting back in 2017, Senet has grown from a basic management tool used by a company-owned chain of gaming lounges to a full blown one-stop solution for more than 1000 businesses of all sizes across 40 countries.
SENET Overview Video
1 700+
clients worldwide
60+
countries
6.7m
gamers around the globe
Senet for owners
Cloud Service
Using a cloud service can significantly reduce maintenance costs and provide customers access to personal account in any club of your network.
Cash Register
SENET instantly integrates with any POS-terminals and cash registers, without requiring any additional configuration steps. Thanks to the transaction tracking system, any payments are saved in the history and displayed in a couple of clicks.
Financial Control
A built-in real-time accounting system tracks your computer club's income, expenses, and the amount of goods in stock. Through the SENET accounting system, you can create any financial reports.
Want to see SENET before making a decision?
Book a free, no-commitment live demonstration with a representative and try it yourself!
Want to see SENET before making a decision?
Book a free, no-commitment live demonstration with a representative and try it yourself!
Senet for employees
PC Map
Create an exact map of computers and consoles of your club, and divide them into separate game zones, setting different rates. Administrators have a full access to any PCs and can track the time left for users.
Consoles Compatibility
SENET is compatible with PCs, game consoles, and VR devices. Using a special controller the administration of the club can connect consoles to the system and manage them the same way as PCs.
24/7 Support
Our tech support team is always available to assist customers with any questions, issues, or suggestions they might have. They carefully guide customers through the software installation process step by step and explain all the features of SENET.
Want to see SENET before making a decision?
Book a free, no-commitment live demonstration with a representative and try it yourself!
Want to see SENET before making a decision?
Book a free, no-commitment live demonstration with a representative and try it yourself!
Senet for customers
Loyalty Program
Keep your customers coming back with individual accounts and personal discounts that increase as the customers spend more. A referral system will help you to get new customers by rewarding those who invite their friends.
Reservation Module
Get more visitors effortlessly by accepting online reservations. Post the link on your website or social media page to let your customers conveniently book their favourite spot.
Shop Shell Module
Sell more food and drinks by allowing customers to make orders without having to get up from their PC. Instantly receive notifications about new orders and keep track of their status in real-time.
They love Senet too!
Alex K.
TWITCH CIS Coordinator. Skill Club Owner
"The first month after installing SENET, we've got 44 new clients. That was more than our entire client base at that time.
I like the fact that I can follow business remotely. I'm always on business trips, on the go, but I can just get my phone and check in real time how things are going."
I like the fact that I can follow business remotely. I'm always on business trips, on the go, but I can just get my phone and check in real time how things are going."
Zlata B.
SMILE club
"l am glad that after the introduction of SENET, the accounting system and the cash registers have become absolutely transparent.
Also, clients really like the fact that they can see all the news and announcements on the screen, right in the program ."
Also, clients really like the fact that they can see all the news and announcements on the screen, right in the program ."
Usman
CC Radnoy Club Network
"The club management system is one of the most important things for the success of every computer club. That's why CyberClub «CC Radnoy» made a choice in favor of SENET.
Compared to the rest of programs present on the market SENET product looks like a breath of fresh air."
Compared to the rest of programs present on the market SENET product looks like a breath of fresh air."
See Senet in action Enter your contact details to request a live demonstration of SENET: |
See Senet in action
Enter your contact details to request a live demonstration of SENET: